Billing/Front Office

Job Description:

• Typing speed 40+ words/ minute
• Hospitality skills
• Pro active in dealing with the patients.
• Greeting patients when they enter
• Answer telephones and respond to queries of patients
• Gather billing or insurance information from the patient
• Schedule patient appointments
• Distribute incoming and outgoing mails to their respective destinations
• Provide patients and other departments of the diagnostic center with necessary billing information
• Ensure coordination of communication between patients and families and medical staff
• Provide patients and families with information on hospital services, procedures, and protocols
• Interview patients or families to determine the nature of care needed and direct them to the concerned health care
providers
• Respond to patient inquiries regarding physicians and services
• Create and maintain liaison with insurance companies to inquire about payable or paid claims
• Analyze and interpret patient account data and facilitate payments
• Post patient demographic and financial entries into the predefined hospital database
• Respond to patients’ complaints regarding hospital services and ensure that concerns are handled properly
• Teach patients to use healthcare equipment on their own or in a home environment
• Assist patients with problems associated with hospital registration and admission
• Compile financial data and perform financial analysis assessments of uninsured patients
• Provide support by establishing payment arrangements for uninsured or under-insured patients

Salary: ₹8,000.00 – ₹12,000.00 per month